A passionate, empathetic leader transitioning into UX/UI design, eager to craft innovative, human-centred solutions that elevate services and delight users. With extensive e-commerce and customer service experience, including key roles at Dan Murphy's Online, I combine creativity and a deep customer understanding to design intuitive, impactful experiences. My early career in radio and television production sparked a love for connection and engagement, fuelling my commitment to creating user-centric experiences that captivate and connect. I value community, connection, accessibility and creativity.